Cancellation and Order Reduction Policy

Non-Corporate Orders:

For non-corporate orders, we kindly request a minimum of three (3) business days' notice for any cancellations or significant reductions in the quantity of your order. This allows us to manage our inventory and scheduling effectively.

Corporate Orders:

Corporate orders require at least seven (7) business days' notice for cancellations or significant reductions in order quantities. This extended notice period helps us accommodate the larger scale and complexities of corporate orders.

Cancellation Fees:

Please note that if an order is cancelled or significantly reduced without the required notice, the full charge of the original order will apply. This policy is in place to help us mitigate the impact of last-minute changes on our operations and ensure we can continue offering the highest quality service to all our clients.

We understand that plans can change and we will do our best to accommodate your needs. However, we appreciate your understanding and cooperation with our cancellation and order reduction policy.

Contact Us:

If you have any questions about this Terms & Conditions, please contact us at

contact@mail.theboardchef.com.au